Question 1

What is AI visibility and why does it matter?

Accepted Answer

AI visibility measures how often and how favourably your brand appears in AI-generated search responses. With over 3 billion monthly searches going to AI engines like ChatGPT and Perplexity, your visibility in these responses directly impacts customer discovery. Traditional SEO techniques don't work for AI search - you need to track and optimise specifically for how AI recommends brands.

Question 2

How is AI search different from Google search?

Accepted Answer

Google shows 10 blue links. AI search provides direct answers synthesised from multiple sources. AI engines heavily favour third-party validation over brand-controlled content (81.9% bias toward earned media). If AI doesn't mention you in its answer, users may never see your website. Research shows 26% of AI searches end without any click.

Question 3

Why do I need multi-provider tracking?

Accepted Answer

Different AI engines cite different sources - there's only 10-30% overlap between providers. Each AI engine has 50-60% exclusive sources. A brand could have high visibility on one platform but zero visibility on another for the same query. Without multi-provider tracking, you're only seeing a fraction of the picture.

Question 4

Which AI providers do you track?

Accepted Answer

We track six major AI search providers: ChatGPT (OpenAI), Perplexity, Gemini (Google), Claude (Anthropic), Google AI Overviews, and AI Mode. Each AI engine uses different training data, retrieval methods, and citation behaviours. Premium model packages add GPT-5, Gemini 2.5 Pro, Gemini 3 Pro Preview, Claude 4.5 Sonnet, and Perplexity Sonar Pro.

Question 5

What's included in the free visibility audit?

Accepted Answer

The free audit includes brand research and positioning analysis, competitor identification (up to 3), sample AI prompts for your industry, initial visibility score across 3 providers (ChatGPT, Perplexity, Google AI Overviews), and 5 improvement recommendations. No credit card required - receive your report by email.

Question 6

How do you handle data privacy?

Accepted Answer

All data is encrypted in transit and at rest on enterprise-grade cloud infrastructure. We're GDPR compliant and never share your data with third parties. Your competitive intelligence is yours alone - we don't aggregate or sell insights across customers. Each workspace is isolated with enterprise-grade security.

Question 7

What is Generative Engine Optimization (GEO)?

Accepted Answer

GEO is the practice of optimising content to appear in AI-generated responses. Unlike traditional SEO, GEO focuses on how AI engines synthesise and cite information. Research shows quotation addition improved visibility by 40%, statistics addition by 30-40%, while keyword stuffing had 0% or negative impact (10% worse than baseline).

Question 8

How does Nudg3's technical architecture work?

Accepted Answer

Nudg3 is built from the ground up as an AI-first platform with robust workflow orchestration, enterprise REST API backend, and real-time analytics infrastructure. Workflows query 6 AI engines in parallel, extract brand mentions with sentiment analysis, and store results for unlimited historical tracking. The platform runs on enterprise-grade cloud infrastructure with 99.9% uptime.

Question 9

How does Nudg3 handle complex AI workflow orchestration?

Accepted Answer

Nudg3 uses robust workflow orchestration to manage complex data collection that queries multiple LLM providers in parallel, handles rate limiting, retries failed requests, and extracts structured data from AI responses. This ensures reliable, scalable brand tracking even when individual AI providers have downtime or rate limits.

Question 10

How do you ensure data accuracy across AI providers?

Accepted Answer

Nudg3 uses deterministic prompt templates with controlled parameters to ensure consistent results. Each AI provider is queried with identical prompts, responses are validated for completeness, and extraction uses structured output formats. Historical data is preserved immutably, allowing you to see exactly what each AI engine returned on any given date. We use official APIs where available - no fragile web scraping.

Question 11

What makes Nudg3 different from traditional SEO tools?

Accepted Answer

Traditional SEO tools track Google rankings and backlinks. Nudg3 tracks how AI engines synthesise and cite information in conversational responses. Key differences: (1) AI search doesn't show blue links - it provides direct answers, so tracking requires querying AI APIs directly. (2) Each AI engine has different source preferences with only 10-30% overlap. (3) Position in responses matters differently - being mentioned first in an AI answer drives 3x more brand recall than ranking #1 on Google. (4) SEO tactics like keyword stuffing actually perform 10% worse in AI responses.

Question 12

How often is data refreshed?

Accepted Answer

Nudg3 runs scheduled collections daily for all active prompt templates. Each collection queries all configured AI engines in parallel and updates your dashboard in real-time. Historical data is preserved indefinitely, allowing trend analysis over weeks, months, or years. Research shows AI responses can change rapidly - Claude maintains high stability while ChatGPT can swap entire source ecosystems between similar questions.

Question 13

What is the difference between standard and premium AI models?

Accepted Answer

Standard plans include access to base models optimised for cost-effective monitoring. Premium model packages add cutting-edge models with deeper reasoning: GPT-5, Gemini 2.5 Pro, Gemini 3 Pro Preview, Claude 4.5 Sonnet, Perplexity Sonar Pro, and Google AI Mode. Premium models provide more nuanced brand analysis and better citation attribution. Premium models are add-on packages for Starter/Professional plans and included in Enterprise.

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